Guidelines
Our Guidelines
A shared compass for how we decide, collaborate, and deliver outcomes every day.
Principle 01
Act with integrity
Be explicit about assumptions and promises. Earn trust through honest communication.
Principle 02
Own the outcome
Treat challenges as ours to solve end-to-end, and take responsibility for results.
Principle 03
Care about craft
Sweat the details that shape outcomes and design experiences that truly help.
Principle 04
Keep learning
Stay curious in a fast-changing environment and share knowledge with the team.
Principle 05
Move as one team
Cross boundaries to collaborate and prioritize customer success together.
Compass
How we decide
These guidelines are the foundation for prioritization, collaboration, and daily decision-making.