Privacy Policy

1. Basic Policy

We comply with applicable laws and guidelines, establish internal rules, and continuously improve our handling of personal information.

2. Definition of Personal Information

Personal information means information about a living individual that can identify the individual, including when it can be easily collated with other information.

3. Information We Collect

• Information you provide via inquiries, applications, or requests (name, company, email, etc.).
• Information created in the course of our services and communications.
• Access logs and device information collected through cookies or similar technologies.

4. Purposes of Use

• Respond to inquiries and requests.
• Provide, operate, and improve our services.
• Send updates, materials, or notifications related to our services.
• Analyze usage to improve user experience and performance.
• Comply with legal obligations and prevent fraudulent or improper use.

5. Disclosure to Third Parties

We do not provide personal information to third parties without consent, except when permitted by law.

6. Outsourcing

We may entrust processing to vendors to the extent necessary; in such cases we supervise them appropriately.

7. Security Management

We take reasonable measures to prevent leakage, loss, or damage of personal information and to ensure safety.

8. Cookies and Analytics

We may use cookies and analytics tools to improve the site. You can disable cookies through your browser settings, though some functions may be limited.

9. Requests for Disclosure, Correction, Deletion, and Suspension

If you wish to request disclosure, correction, deletion, or suspension of use, please contact us after verifying your identity.

10. Revisions

We may revise this policy and will notify or post updates on this site.

11. Contact

For inquiries about this policy or personal information, please contact: contact@ficilcom.jp