Resignation Agency Services Compared | Costs, Reviews & How to Choose
"I want to quit, but I can't bring myself to say it." "I'm afraid my boss will pressure me to stay." If you can relate, a resignation agency service may be the answer. As of 2026, these services are used not just by younger workers but across all age groups. With so many providers on the market, however, choosing the right one can be confusing. This article covers how resignation agencies work, fee ranges by operator type, how to pick a reliable service, and key things to watch out for.
A resignation agency communicates your intention to resign to your employer on your behalf. Under Article 627 of Japan's Civil Code, an employee in an open-ended contract may give notice of termination at any time, and the employment ends two weeks later. The agency acts as a messenger, conveying the employee's own decision to the company.
Because the agency handles communication, you never have to face your boss or colleagues. Company-owned equipment can be returned by mail afterward, and many providers offer same-day processing.
Resignation agencies differ significantly in what they can do and how much they charge depending on who runs them. Make sure you understand these distinctions before choosing.
Private-company agencies are the cheapest and easiest to use. However, they can only relay your intention to resign. They cannot negotiate on your behalf regarding paid leave, unpaid wages, or other matters. If your situation is low-risk and you simply need someone to deliver the message, a private agency is a suitable choice.
Agencies operated by (or partnered with) labor unions cost about the same as private operators but can negotiate with your employer using their collective-bargaining rights. This means they can handle discussions around using accrued paid leave or adjusting your final work date. They offer strong value for money, and the number of union-affiliated services has been growing in recent years.
Attorney-run services are pricier but offer the strongest legal protection. They can claim unpaid overtime and severance, negotiate damages, and even represent you in court if necessary. Choose this option if your employer is known for legal threats, or if you want to pursue a harassment claim.
A private company is fine if you just need the resignation message delivered. If negotiations over paid leave or unpaid wages are needed, go with a labor union. If there is a risk of lawsuits, choose an attorney. Selecting the right operator type is the single most important decision.
Check whether there are hidden add-ons and what the total cost will be. Services that clearly state a flat fee with no extras are reassuring. Some advertise a low base price but tack on option fees, so always compare on total cost. Attorney services may also charge a success fee for recovering unpaid wages, so ask upfront.
Success rates and total cases handled are useful indicators of reliability. Many providers advertise a 100% success rate, but a high volume of cases suggests accumulated know-how. Also check real user reviews on social media and review sites, paying attention to specifics like how responsive and empathetic the staff were.
If you feel you cannot go to work tomorrow, same-day processing is critical. Most services offer free consultations via LINE or phone, so starting with a consultation is a low-risk first step. The quality of customer care during that initial contact is often a good predictor of overall service quality.
A full-refund guarantee in case resignation is not achieved gives extra peace of mind. Services that also offer aftercare — such as confirming receipt of your separation certificate or providing job-placement support — can ease post-resignation worries. Some agencies even offer unlimited follow-up until your resignation is fully processed.
Reach out via LINE, phone, or email to discuss your situation, employment type, and preferred resignation date. There is no charge at this stage.
Once you are satisfied with the terms, formally engage the service and pay. Bank transfer and credit card are standard. Some newer services allow you to pay after your resignation is confirmed.
At the agreed time, the agency calls your company to communicate your resignation. You do not need to contact the company yourself, and any calls from the company can be handled through the agency.
Once the company accepts, you submit your resignation letter, return equipment by mail, and collect your separation certificate. Some agencies will also advise on switching health insurance and pension plans.
The biggest advantage is resigning without facing your boss or coworkers. With no risk of being pressured to stay, your mental burden drops dramatically. If the agency offers same-day service, you may never have to go to the office again from the day you engage them. Union- and attorney-run agencies can even negotiate on your behalf for things like using up your remaining paid leave.
Cost is the obvious downside — expect to spend at least ¥20,000–¥50,000. There is also a chance that relationships with former colleagues will suffer, and there is a small reputational risk if you stay in the same industry. If you are able to resign in person, doing so is always the smoothest path to an amicable departure. Think of a resignation agency as a last resort for when direct communication is truly not an option.
If a private-company agency negotiates with your employer or handles legal procedures, it may be engaging in unauthorized practice of law. There have been real cases of operators being investigated for this. When negotiations are involved, choose a labor union or attorney-run service.
Even after the agency delivers your message, you are responsible for collecting your separation certificate, switching health insurance and pension, and applying for unemployment benefits. Your separation certificate is essential for claiming unemployment insurance, so make sure the agency confirms its issuance.
Some employment contracts require one month's notice, but the Civil Code's two-week rule takes legal precedence. That said, arranging a reasonable handover period minimizes the chance of conflict.
Yes. Acting as a messenger to deliver someone's resignation is not illegal. However, a private operator that steps into legal negotiations without a bar license risks violating the Attorney Act. Always check that the operator stays within its authorized scope.
Absolutely. These services are available regardless of employment type — full-time, contract, temporary, part-time, or casual. Many operators even offer lower-priced plans for part-time workers.
Resignation is a legal right. The chance of being sued simply for quitting is extremely low. In rare edge cases — for example, leaving without any handover and causing serious damage — some risk exists. If you are concerned, an attorney-run service provides the safest option.
Your next employer will generally never learn that you used a resignation agency. There is no obligation to mention it on your resume or CV, so it should not affect your job search. Many services also bundle job-placement support, which you are welcome to take advantage of.
A resignation agency is a valid option for anyone who finds it difficult to resign in person. The most critical choice is selecting the right type of operator (private company, labor union, or attorney) for your situation. After that, check for transparent pricing, a proven track record, same-day availability, and a refund guarantee to minimize risk.
Resigning is your legal right. You do not have to keep suffering in silence. Start with a free consultation, find the right service for your situation, and take the first step toward a new chapter in your career.
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